This Privacy Policy governs the manner in which LOVE ISRAEL TV LTD.  (“we” “us,” “our”) collect, use, maintain, and disclose information collected from and about you and other users (“you” or “User”) while using the LOVE ISRAEL TV App (the “App”), whether accessed via a mobile app, other electronic devices, or by any other means. This privacy policy applies to the App and all products and services we offer that integrate with LOVE ISRAEL TV LTD. services. We are dedicated to safeguarding Personally Identifiable Information (as defined below) that we collect.

 

Types of information we collect and when

We may collect two types of information from users of our Site: “Personally Identifiable Information” which is information that can be used to locate you ,contact you, or determine your specific identity (such as name, e-mail address, mailing address (country and city), user name, church name, credit card information or any other information that was given by you) and “Aggregate Information” which is information about your activities on the App or in connection with the services that can be used to identify, locate, or contact you (such as frequency of visits to the App, data entered when using the App, App pages most frequently accessed, links a User clicks, IP address, and other similar information).

 

We collect information from you:

  • When you register for an account (free or paid), we may collect your name, a user name, a password, date of birth, country, city, church name, your facebook profile photo and e-mail address.
  • When you use a credit card to pay for any of our services or products, we ask for your name, address, credit card and credit card-related information.
  • Once you have created an account, you may complete your profile by providing additional Personally Identifiable Information about yourself such as your mailing address.
  • When you connect your App account with your Facebook account we will have access to the publicly available information from your Facebook page, and Facebook will have access to information you log through the App while logged into your App account through Facebook.
  • When you submit comments, feedback, or suggestions through the App.
  • When you use the App, even if you are not logged in, we gather information about your device operating system (e.g., Android, iOS), your “IP Address,” the web browser (e.g., Safari, Chrome, Firefox, Internet Explorer) being used, the referring website information, usage data regarding your activity on the App, including what pages you use or share, IP addresses, your software and hardware attributes what functions you use, as well as overall time spent on the App. We use this data for internal analysis about the App performance and services.
  • Your Opinions and Comments:

We maintain presence on several social networking platforms, such as Facebook and Twitter, and we also may incorporate some third party social networking features onto our App or utilize third-party provided platforms to publish or manage the App. Through these platforms and features, we receive some personal information and some site usage information about you, and this Privacy Policy applies to that information as well. If you participate in discussions on our message boards, or post messages on our blogs or Facebook accounts, we may capture that information.

You can refuse to supply Personally Identifiable Information, but it may prevent you from having access to the App’s full functionality. The App also allows you to edit and update your personal information and preferences at any time.

Once you have created an account and log in to the App — you are not anonymous to us.

How we use collected information

We collect and use your Personally Identifiable Information for the following purposes:

  • To personalize user experience:
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.
  • To improve our App and your User experience:
    • We continually strive to improve our App offerings based on the information and feedback we receive from you.
  • To provide customer service:
    • Your information helps us to more effectively respond to your customer service requests and support needs.
    • When a User submits questions or comments to us, we my use that information to respond to the User.
    • By creating an account with us, you agree that we may contact you by phone, email, mail, or text message to respond to questions that you submit to us.
  • To process transactions.
  • We may use the information Users provide when placing an order only to process that order. We do not share credit card information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails and printed materials:
  • The address and email address Users provide will be used to send them information and updates pertaining to their services. Such addresses may also be used to respond to Users, and/or other requests or questions. By creating an account on the Site, Users are opting-in to our mailing list, and will receive emails and/or mail that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails or mail, they may do so by contacting us via our Site.
  • For our marketing purposes:
    • We may use the information Users provide to display targeted advertising or other content that we think may be of interest to the User based on information the User has shared with us.
    • The App generates automatic content recommendations in push notifications, according to user preferences.
    • To send you e-mail:

We may send emails and newsletters to you for the purpose of informing you of changes or additions to our App or of any of our products and services. If you do not want to continue to receive such emails, you may opt out at any time by using the unsubscribe link listed in the email or by changing your Email Preferences. See section on Email Preferences below to learn how you can opt out or change your email preferences.

  • Unless you give us your consent, we also will not share with other users the information you provide, in association with your name or otherwise linked directly to you. Bear in mind, that if you shared your App’s username and password with anyone, those people with your username and password will have access to any of the information you provide on the App.
  • We may also use or sell Aggregate Information such as information about the pages visited to improve the design, content and performance of our Site, or to analyze Site usage and the popularity of certain pages of the Site.

Financial Information

When you purchase our services, you will be asked to provide credit card and/or billing information. We will use the credit card and/or billing information provided in connection with a User’s purchase to process your order and for no other purpose. All other information collected may be used as specified in the “How we use collected information” section above.

When we share your personal information

We may provide Personally Identifiable Information to our authorized service providers who assist us in providing the services and performing functions on our behalf. They are prevented from using it in any other way.

We may share, rent, sell, or lease, your personal contact information to our trusted marketing partners for their internal or commercial purposes.

We will disclose information we maintain when required by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to requests from law enforcement agencies or other public agencies if we feel that such disclosure may prevent the instigation of a crime. In addition, we may sell or otherwise disclose to third parties information that does not constitute Personally Identifiable Information. Finally, we may disclose information if there is a transfer of our assets or ownership in connection with a proposed or consummated corporate reorganization, such as a merger or acquisition, to the extent permitted by law.

Web browser cookies and other technologies used to collect information

In addition to the collection of information described above, we use various technologies to collect information from your device and about your activities on our App.

  • When you use our App, we may assign your device one or more cookies, to facilitate access to our App and to personalize your experience on the App. A cookie is a small text file, with no Personally Identifiable Information, that we place on the user’s device. Through the use of a cookie, we also may automatically collect information about your online activity via our App, such as the pages you visit and the links you click. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on the App.
  • Other technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our App. Web beacons are tiny graphics which are embedded in the webpage and are used for similar purposes as cookies to track activity. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our App users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
  • Information collected by third parties. We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our App. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our App does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App.

Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls, encryption and password protection. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

We want you to feel confident using the App. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

When you provide us with any personal information, that personal information may be transferred to and stored by us in our secure data centers which may provide a different level of protection for personal data than in your country of residence. By providing any personal information pursuant to this Privacy policy, all users, including, without limitation, users in all countries, fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such personal information abroad. The server on which the Service is hosted and/or through which the Service is processed may be outside the country from which you access the Service and may be outside your country of residence. Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer of your personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information through the App or as part of the Service, you consent, acknowledge, and agree that we may collect, use, transfer, and disclose your personal information as described in this Privacy Policy. If you do not consent to the terms of this Privacy Policy, please do not use the Service. We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of the personal data provided by you. We place great importance on the security of all personal information associated with our members. We have security measures in place to attempt to protect against the loss, misuse or alteration of member data under our control. For example our security and privacy practices are periodically reviewed and enhanced as necessary and only authorized personnel have access to personal information. We use secure server software to encrypt financial information you input before it is sent to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security and/or that loss, misuse or alteration of data will not occur.

 

We strive to maintain the reliability, accuracy, completeness and currency of personal information that we collect and to protect the privacy and security of our users. We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We limit access to personal information about you to employees, contractors and agents who we believe reasonably need to come into contact with that personal information.

 

Third party websites

Users may find advertising or other content on our App that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Other than our own proprietary website, we do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our App, is subject to that website’s own terms and policies.

We use a tool called “Google Analytics” to collect information about use of the Service. We use the information we get from Google Analytics only to maintain and improve the Website’s technical performance. Google Analytics collects the IP address assigned to you on the date you access the Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your access to the Service is restricted by the Google Analytics Terms of service, available at http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/.

 

We may use search and display advertising so you can find opportunities to purchase our products and use retargeting cookies to present you with our advertising on other web sites based on your interaction on our App. We use Google’s Double Click to perform such advertising activities and in connection therewith Google may place and read cookies and/or other technologies on your browser or device, or use web beacons to collect information in the course of our advertising being served on other App. To opt out of the Google Double Click cookies, you may click  http://www.google.com/policies/technologies/ads/. Tracking of users and the collection of user data through the Google Double Click cookies are subject to Google’s privacy policies available at http://www.google.com/policies/privacy/.

 

We may use Criteo to serve advertisements on our behalf. We do not provide any personal information to Criteo. Criteo “tags” visitors to its partners’ App with anonymous browser cookies. The cookies will allow Criteo to apply its personalized retargeting technology and to serve personalized banners. Criteo only employs anonymous cookies for personalized banners. The cookie is a means by which information relating to internet activity is recorded (see the discussion below regarding cookies). Criteo will collect and use this data in accordance with all applicable laws and regulations (including but not limited to laws governing privacy, and data protection). The data collected and used by Criteo is at its sole discretion and will only contain non-personal data. This data will be anonymous and will not contain the name, address, telephone number, email address or IP address of the visitors. Criteo’s privacy policy is available at the following address http://www.criteo.com/privacy/full-privacy-text/. Criteo’s privacy policy includes information for users on how to opt-out of being cookie retargeted.

 

We may also use AppsFlyer Analytics to collect data concerning the characteristics and activities of your use of the Application.  The data collected by the AppsFlyer SDK includes: IP address, User agent, platform, SDK version, anonymous User ID, time tamp  Developer Key, application version, device identifiers such as: unique device identifier “UDID” (iOS device) (UDID not collected by default. opt-in is needed in order to collect UDID), Media Access Control (“MAC”) Address, ODIN, Android ID (Android device), device model, manufacture, OS version, in-app events, locale, time zone, and network status (WiFi/3G). AppFlyer’s ability to collect and use information collected by Appflyer Analytics is restricted by the AppsFlyer Privacy Policy, available at http://www.appsflyer.com/privacy-policy/. You can opt-out of AppsFlyer Analytics tracking by clicking the http://www.appsflyer.com/opt-out  or by emailing privacy@appsflyer.com.

 

Some of the web analytics companies and advertisers used on the App may also place tracking cookies on your web browsers and/or computer. These cookies and embedded code are used for tracking the success of advertising campaigns. These cookies are normally permanent. Advertisers on our App may also use cookies and similar analytical tools (both on our App and elsewhere) to monitor the success of the advertising, to control the frequency and repetition of advertisements and to ensure that advertising is relevant to individual users.

 

If you click away from our App to visit the site or app of any third party advertiser or sponsor, you may be asked for your payment card or other personal information in order to purchase or use products and services offered by such third party. These companies have their own privacy and data collection practices. We have no responsibility or liability for these independent policies. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.

 

Changes to this privacy policy

We reserve the right to update this privacy policy at any time without notice to you. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at: info@loveisrael.com

This document was last updated on March 2016.